GENERAL TERMS AND CONDITIONS OF LATILINGUA

Updated: March 2020

1. For Latilingua language students
The conditions below set out the terms and conditions between you, the student, and Latilingua. These courses are available for children under the age of 18 and adults.

2. Course availability and cancellation
Latilingua offers group courses and individual lessons. For applications, you use the application form.

Group course
Starting from 3 (three) to maximum 5 (five) students. You cannot cancel a lesson due to others also attending. If you miss a lesson, it will be for you to catch the material up in your own time before the next lesson.

Individual courses
1 (one) person. There must be at least 10 (ten) booked lessons. You may cancel 1 (one) time free of charge with at least a 24-hour notice period, for the lesson to be rescheduled. If you cancel more than once or less than 24-hours in advance, the lesson will be deducted from the booked lessons.

3. Cancellation and refunds

All course fees are payable at the time of booking. Once you pay, you cannot cancel your booking or receive a refund.

Latilingua reserves the right to cancel a course for any reason and at any time and offer a refund to you.

Latilingua reserves the right to terminate a course without refund, if your act or omissions are such that it would be unreasonable for Latilingua to continue the course with you.

4. Tutor loyalty

You cannot ask for the tutor for private lessons outside of Latilingua.

5. Attendance
You are expected to attend lessons regularly and on time. You are not entitled to refunds if you are late, absent or leave before the course ends.

6. Definition of one lesson
The lesson is the tutoring session you have with a tutor. The duration of a lesson shall be determined between you and your tutor or tutoring group.

7. Payment
Payment must be received in full before the first day of your course. All payments are made through a bank transfer. Please email or WhatsApp Latilingua for further details.

8. Holidays
Holidays and days without tutoring shall be agreed between you and the tutor/teacher.

9. Data sharing with third parties
Latilingua shares your information with third parties when this is necessary for the realization of our contact with you or to meet a legal obligation. Latilingua will on no account sell your data to the third parties.

If you wish to delete your details entered into the Latilingua database, please contact us and we will ensure your details are deleted.

10. Disclaimer
All details are published in good faith as of March 2020. All programmes are subject to availability. Latilingua reserves the right to alter any particulars such as course fees at the discretion of the company.

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